Orsett Hall Hotel, Orsett

I had a mixed experience at Orsett Hall. The charm of the venue and the beautifully kept gardens were highlights, making it a lovely spot for gatherings. However, I faced significant issues with customer service that left me frustrated. The quality of both food and service during my lunchtime visit was underwhelming, disappointing me. While the venue holds great potential, it seems there's room for improvement in their service delivery.

I had a lovely experience at this spa hotel, especially enjoying the beautifully presented afternoon tea that was a treat for my niece's birthday. The spacious grounds and unique event spaces are impressive; however, I was quite disappointed with my other stay due to noise disturbances during events, which ruined my night.

The hotel has beautiful gardens and lovely afternoon tea options, which I really enjoyed. However, my experience was marred by the lack of customer service, and I was disappointed by the restrictions on spa access during my stay.

My stay here had its ups and downs. The wedding event I attended was lovely, and the food was delicious, but I faced some issues with room access and the spa. While the surroundings and ambiance were delightful, I left feeling a bit frustrated over the service and amenities offered.

Overall, I had a mixed experience at this hotel. The rooms were spacious and comfortable, providing a cozy place to rest, but my excitement for the spa facilities was quickly dashed when I found out they were closed. While the dining experience for lunch was fantastic and offered great value, the noise levels in the evening greatly affected my relaxation. The staff were friendly and responsive, which was a bright spot, but the combination of issues made my stay less enjoyable than expected.